These terms (the "Terms") govern your use of the Web site at Vwebtechies UG ("Site") and any technology support services provided either by telephone or computer (the Site and the support services are collectively referred to as the "Services") provided by Vwebtechies UG. By accessing, ordering or using the Services via Telephone, Online or Remotely, you ("You" or "Your" means you or, for services designed for businesses ("Business Services"), the legal entity that you are authorized to represent and on whose behalf the Business Services are purchased) and other users of the Services (collectively, "Users") agree to these Terms. If, at your request, we agree to send our employees or representatives to your residence, place of business, or other location designated by you and agreed to by us in order to provide you with technology support services, then these Terms shall govern such provision of services as well. If you do not agree to these Terms, You may not access or use the Services.
You may initiate the Services via telephone, via the Site, or other means made available by Vwebtechies UG Vwebtechies UG will use commercially reasonable efforts to answer your technology questions and resolve your technology problems for a fee as set forth in the Site or as quoted on the telephone, as applicable. Vwebtechies UG may provide certain portions of the Services via IT control session, online chat or e-mail. We may set forth limits to the technology we support. Certain Services may have minimum system requirements. Vwebtechies UG Services may include Services that are available on a one-time basis, for a fee ("Individual Services").
We provide you with access to and use of the Services subject to your compliance with the Terms. Vwebtechies UG reserves the right to change the Terms & Conditions at Any Time. You represent and warrant to us that
(a) You are at least 18 years old;
(b) You have the right, capacity and authorization necessary to legally bind Yourself to the Terms;
(d) You will comply with all treaties, laws, rules and regulations applicable to Your use of the Services,
(e) any information You submit to Vwebtechies UG is correct and complete, and
(f) any payment or credit card information You supply is correct.
You acknowledge that by your use of the Services You are authorizing Vwebtechies UG to access and control your computer or device (collectively "Device") for the purposes of diagnosis, services and repair. In connection with delivering the Services, Vwebtechies UG may download and use software, gather system data, take IT control of Your Device and access or modify Your Device settings. By accepting these terms, You hereby grant Vwebtechies UG the right to connect to Your Device, download and use software on Your Device to gather system data, repair Your Device, take IT control of Your Device and change the settings on Your Device while performing the Services. Other than as set forth in the warranty section below, you agree that Vwebtechies UG has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the Services.
We may, but have no obligation to, monitor and/or to review all materials posted to the Site or through the Site's services or features by third parties, and we are not responsible for any such materials posted by third parties. We are not responsible for any failure to monitor, review and/or delete any materials posted to the Site or through the Site's services or features by third parties. However, We reserve the right at all times to disclose any information as necessary or advisable to satisfy any law, regulation or government request; and to edit, to refuse to post or to remove any information or materials, in whole or in part, that, in Our sole discretion. We may also impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty if We believe You are in breach of the guidelines set forth in Our Terms or in violation of applicable law without notice or liability.
Vwebtechies UG DOES NOT PROVIDE SEPARATE BACKUP COPIES OR SUPPORT INSTALLATION OF UNLICENSED SOFTWARE TO CUSTOMERS. PLEASE ENSURE THAT YOU HAVE A LICENSED COPY OF ALL NECESSARY SOFTWARE
The Services may not be successful because the problem may be beyond our ability to resolve remotely. If you have purchased an Individual Service from Vwebtechies UG, then the following warranty applies: if We are not able to answer Your question or resolve Your technology problem and You have complied with all of Your obligations in these Terms, We will not charge You a fee for the Individual Service. If You experience a problem with the resolution We provided and You call Us within fifteen (15) days or as mentioned on Website services page from the day You originally received the Individual Service, We will use commercially reasonable efforts to try to resolve Your problem at no additional charge. If those efforts are unsuccessful, we will refund the fees that you paid for the Individual Service. As set forth below, there are no other warranties for the Services.
Vwebtechies UG makes no warranties or representations with respect to advice, guidance, information or other content posted to the Community portion of the Site or otherwise supplied to the Site by any third party, and expressly disclaims all warranties, express or implied, with respect to Community content and other third party content available on the Site.
YOU UNDERSTAND AND AGREE THAT EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES (INCLUDING, WITHOUT LIMITATION, ALL ADVICE, CONTENT, AND SOFTWARE) ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS OF THE SERVICES, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Vwebtechies UG DOES NOT WARRANT THAT THE SERVICES WILL BE TIMELY, SECURE, UNINTERRUPTED, ERROR FREE, OR SUCCESSFUL IN RESOLVING YOUR QUESTION OR TECHNOLOGY PROBLEM. NO ADVICE, RESULTS, CONTENT OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICES SHALL CREATE ANY WARRANTY. ANY CONTENT OR SOFTWARE THAT YOU ACCESS, DOWNLOAD OR USE WITH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM SUCH ACTIVITIES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Vwebtechies UG may need to download and/or run software on Your Device to help diagnose and resolve your technology problem. Vwebtechies UG uses several types of software: the first type provides Device system information to Vwebtechies UG which helps Us diagnose and resolve Your technology problem, the second type allows Vwebtechies UG to remotely control Your Device and modify its settings or software, and the third type generally consists of utilities and other tools to improve Device performance and help resolve Your technology problems.
You acknowledge and agree that use of all Vwebtechies UG software and third party software and tools accessed, downloaded or otherwise provided or made available with the Services (collectively "Software") are subject to the license agreements that may appear or be referenced when You access or download the Software. You may not access, download or use any Software without agreeing to the terms and conditions of the license agreements without modification. You agree that we may download and utilize Software from third party Web sites and accept any applicable license agreements on your behalf. You acknowledge and agree that we may download and install trial versions of Software that will expire and cease to function after a certain period of time (usually thirty days) unless you purchase a license to continue using such Software. You may use the Vwebtechies UG software only in connection with the Services and for no other purpose. You agree that we may, but are not obligated to, remove any Software downloaded to Your Device during the Services after we have completed or terminated the Services.
You must cooperate with Vwebtechies UG and promptly respond to Our requests for information and comply with Our requests to take actions to resolve Your technology problem. In order to help resolve your technology issue, You may be required to consent to the downloading and use of Software on Your Device and accept all applicable license agreements for the Software.
In order to use certain Software or Services, We may require that You register. During the registration process, You may be asked to designate, or We may designate for You, a user name and password. You are responsible for maintaining the confidentiality of any password or account information You receive from Vwebtechies UG, and are responsible for all activities that occur using that password or other account information. You must provide complete and accurate identification, contact, and other information required as part of the registration process. You must notify Vwebtechies UG immediately upon learning of any unauthorized disclosure or use of Your password or other account information. Vwebtechies UG has no liability for any unauthorized use of the Services under Your account or on Your Device.
The applicable fees for the Services You order may be quoted on the telephone and/or may be available on the Site. The fee for the Services will be charged directly on Your credit card and You agree to pay the charges applicable to Your selected Services, as well as any applicable taxes.
By authorizing Us to charge Your credit card for Your Plan Service, You further authorize Vwebtechies UG to continue to charge Your credit card (or a replacement card, if the credit-issuing entity informs Vwebtechies UG that a replacement card has been issued) for all fees associated with the Plan Service, including renewals. You must contact Vwebtechies UG if You do not wish to renew Your Plan Service.
The Services may not always be available in your time zone or geographic location. The Services may not always be available due to system maintenance or Internet service disruptions. In order to obtain Services, You must at all times have current and functional antivirus software in place and running on Your Device. Failure to maintain such software may result in additional charges and fees. In order to purchase Plan Services, Your covered Device(s) must be virus free (as determined by Us or Certified Technician) at the time that You purchase the Plan for Service. If We determine that Your Device is infected by a virus, We may require that You purchase a Service to clean Your Device prior to obtaining Plan to Services.
Vwebtechies UG reserves the right to terminate Your Plan Service, upon notice, if Vwebtechies UG determines, in its sole business judgment, that Your Service is being used
(c) by any person other than You,
(d) for any Device other than a registered system,
(e) unreasonably, or
(f) in excess of five (15) completed, in-scope Service incidents per any ninety (90) day period. In the event that Your Plan Service is terminated, Vwebtechies UG will refund to You a pro rata portion of any fees that You have prepaid for the Incident Plan Services. Services may be subject to additional requirements, limitations, and restrictions depending on the plan level you purchased. Please refer to the Site for information about those restrictions.
Your use of the Services is only for Your personal and internal business purposes on Your technology, and not for commercial use, including resale or transfer to others. You may not sell, lease or rent access to or use of the Services. You may not allow manufacturers, suppliers or vendors of Your technology, or providers of services relating to such technology, to access or use the Services. You may not use, download or copy any information, data, text, photographs, graphics, video, or other materials provided with the Services ("Content") unless:
(1) You use the Content solely for personal, informational and non-commercial purposes;
(2) Vwebtechies UG trademarks and copyright symbol and statement set forth on each page of the Site appears on each downloaded or copied page; and
(3) no modifications are made to any Content. The rights granted to You in connection with the Services constitute a license and not a transfer of title.
Vwebtechies UG reserves the right to revoke the authorization to view, download and print the Content available on the Site at any time, and any such use shall be discontinued immediately upon notice from Vwebtechies UG Except as expressly provided herein, You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any Content from the Services in whole or in part without the prior written permission of Vwebtechies UG Any rights not expressly granted herein are reserved by Vwebtechies UG.
You shall not:
(a) "mirror" any Content on the Site on any other server without Vwebtechies UG prior express written permission,
(b) use the Service for any illegal purpose,
(c) misuse, abuse or make any unauthorized use of any property, network, website, personnel or equipment of Vwebtechies UG or its customers or its suppliers, including but not limited interfering with or otherwise disrupting networks connected to the Service,
(d) engage in any activities or actions in connection with the Services that infringe or misappropriate the intellectual property rights of others, including without limitation, copyright, patent, trademark, trade secret and confidential information,
(e) engage in any activities that violate the personal privacy or publicity rights of others;
(f) access, monitor or use data, traffic, computers, systems, facilities or networks provided with or accessible from the Services, without proper authorization, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network;
(g) send unsolicited commercial messages, advertising, informational announcements or communications in any form ("SPAM") in connection with the Services; or
(h) interfere with the Services or any system, service, network, or person accessible from the Services, including without limitation deliberate attempts to overload a system by the multiple postings of messages.
We reserve the right, for any reason, in Our sole discretion and Prior notice to You, to modify, terminate, change, suspend or discontinue any and all aspects of the Services, including Content, Software, features and/or hours of availability, and We will not be liable to You or to any third party for doing so.
All comments, feedback, information (other than Your personally identifiable information or billing information) or materials submitted to Vwebtechies UG ("Submissions") shall be considered non-confidential and Vwebtechies UG property. By providing such Submissions to Vwebtechies UG You agree to assign to Vwebtechies UG at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. Vwebtechies UG shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. As part of any plan services purchased by You, You acknowledge and agree that Vwebtechies UG may retain some of Your personally identifiable information or billing information for purposes of record retention and for purposes of billing any renewals of the plan Services, which shall not be subject to the foregoing assignment provision. You acknowledge that You are responsible for the Submissions that You provide, and that You have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright. You represent, warrant and agree that You shall not upload, post, transmit, distribute or otherwise publish through the Site, or any service or feature made available on or through the Site, any materials which are, do, or could reasonably be construed to be or do any of the following:
- restrict or inhibit anyone from using and enjoying the Site or the Site's services;
- are fraudulent, unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, or that threatens or invites violence, or that is derogatory of others on the basis of gender, race, ethnicity, national origin, religion, sexual preference or disability;
- constitute or encourage conduct that would constitute a criminal offense, give rise to potential civil liability or otherwise violate any local, state, national or international law;
- violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right;
- contain a virus, spyware, or other harmful component;
- contain embedded links, advertising, chain letters or pyramid schemes of any kind;
- constitute or contain false or misleading indications of origin, endorsement or statements of fact; or
- contain sensitive, proprietary or confidential information about Yourself or others.
Except as may be expressly permitted in connection with one of the Site's services, You also may not offer to buy or sell any product or service on or through your Submissions. We will not accept responsibility for any information included in any Submissions created or posted by third parties. You alone are responsible for the content and consequences of any and all of your activities and You submit Submissions at your own risk. By submitting or sending Submissions to Us, You: (i) represent and warrant that the Submissions are not confidential or secret, and no confidential or fiduciary relationship is intended or created between You and Us in any way, (ii) represent and warrant that the Submissions are original to You, that no other party has any rights thereto, and that any "moral rights" in Submissions have been waived, and (iii) You grant Us and Our affiliates a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, including for promotional and/or commercial purpose, and to authorize others to do so. We cannot be responsible for maintaining any Submissions that You provide to Us, nor are We authorize for any information included in any Submissions (for example, without limitation, a blog post or any comments to blog(s) created or posted by Users), and we may delete or destroy any such Submissions at any time.
Currently, the Services are only available for Germany. Vwebtechies UG may, from time to time, offer promotions to other countries. You agree to comply with all applicable laws and regulations, including without limitation, Germany export laws and regulations. You represent and warrant that You are not on the Germany' prohibited party list and not located in or a national resident of any country on the Germany' prohibited country list.
Vwebtechies UG respects the proprietary rights of software and hardware manufacturers and will not install or support unlicensed materials. The Services, and the Software and Content provided with the Services, are protected by law including copyright, trademark, service mark, patent or other proprietary rights and laws. Vwebtechies UG is the copyright owner or licensee of the Services, Software, and Content, unless otherwise indicated. If You make use of the Services, Software or Content, other than as expressly provided herein, You may violate copyright and other laws of the Germany, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. We do not grant any license or other authorization to any user of Our trademarks, registered trademarks, service marks, other copyrightable material, patents or any other intellectual property by including them with the Services.
Vwebtechies UG the Vwebtechies UG logo, Instant Technology Relief, Nexus, Personal Technology Experts, Help, Sam Soft, Spy Defy, ARO, Advanced Registry Optimizer and all other product names, service names, slogans, and related logos are registered trademarks or trademarks of Vwebtechies UG in the Germany and other countries. You are not permitted to use these trademarks, or any other Vwebtechies UG trademarks, without the prior written consent of Vwebtechies UG. All other trademarks, product names, trade names, and logos used within these pages are the property of their respective holders. Use of other company trademarks, trade names, product names and logos or images of the same does not necessarily constitute:
(1) an endorsement by such company of Vwebtechies UG and its products, and
(2) an endorsement of the company or its products by Vwebtechies UG
This Site may contain hyperlinks to Web sites that are not controlled by Vwebtechies UG is not responsible for and does not endorse or accept any responsibility over the contents or use of these Web sites, including, without limitation, the accuracy or reliability of any information, data, opinions, advice or statements made on these Web sites.
You may not provide any type of link to the Site without the express written permission of Vwebtechies UG We reserve the right, however, to deny any request or rescind any permission granted by Us to link through such other type of link, and to require termination of any such link to the Site, at Our discretion at any time.
In the course of delivering the Services to You, we may refer You to third parties, or the web sites of third parties, that offer products and/or services that may facilitate the resolution of Your Device support issues or otherwise be of potential assistance to You. These third parties and/or their websites may also be linked and/or displayed on the Site. Although we may link or otherwise refer You to such products and services offered by third parties, unless expressly stated to the contrary, such references, links and/or displays in no way mean, imply, suggest or constitute any evaluation or approval by Us of those merchants or their products or services. We are not responsible in any way for any other Web sites, products, services or information. Your dealings with other entities promoted on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such other entity. You agree that Vwebtechies UG shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the promotion of such other entities on the Services. Likewise, any third parties that may refer You to the Services have no responsibility or liability for the Services provided by Vwebtechies UG
Vwebtechies UG RESERVES THE RIGHT TO CEASE PROVIDING THE SERVICES FOR ANY REASON AT ANY TIME AND INSTEAD, AS YOUR SOLE AND EXCLUSIVE REMEDY, REFUND THE FEES PAID FOR THE APPLICABLE SERVICES FOR THE TIME PERIOD, IF ANY, AFTER TERMINATION OF THE SERVICES. IF YOU BREACH THE TERMS NO REFUND WILL BE PROVIDED. OTHER THAN PROVIDING A REFUND WHEN WE TERMINATE FOR OUR CONVENIENCE, Vwebtechies UG WILL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR TERMINATION OF THE SERVICES FOR ANY REASON. YOU ACKNOWLEDGE AND AGREE THAT UPON TERMINATION Vwebtechies UG MAY IMMEDIATELY DEACTIVATE OR DELETE YOUR USER ACCOUNT AND ALL RELATED INFORMATION AND FILES IN YOUR USER ACCOUNT AND/OR BAR ANY FURTHER ACCESS TO THE SERVICES.
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD Vwebtechies UG ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND AFFILIATES HARMLESS FROM ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES, IN ANY WAY ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR YOUR VIOLATION OF THE TERMS.
IN NO EVENT SHALL Vwebtechies UG ITS SUPPLIERS, AND REFERRAL PARTNERS OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND OR NATURE, WHETHER FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), MISPRESENTATION, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY, ARISING FROM DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES, SOFTWARE, CONTENT OR YOUR DEVICE AND OTHER TECHNOLOGY INCLUDING, WITHOUT LIMITATION, LOST SALES, LOST REVENUE, LOST PROFITS OR OTHER LOSS OF BUSINESS, LOSS OF OR DAMAGE TO DATA, OR COST OF SUBSTITUTE SERVICES EVEN IF Vwebtechies UG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF Vwebtechies UG ITS SUPPLIERS, AND REFERRAL PARTNERS TO YOU IN THE AGGREGATE FOR ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE SERVICES, SOFTWARE OR CONTENT EXCEED THE GREATER OF THE AMOUNT PAID FOR THE SERVICES AT ISSUE OR US$100.00.
The substantive laws of Germany, without reference to any conflicts of law principles that would require the application of the laws of any other jurisdiction, shall govern these Terms. The parties agree that the U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. Any action or proceeding arising from or relating to the Services shall be subject to the exclusive jurisdiction of the state or federal courts in San Francisco, California, and You expressly agree to submit to the personal and exclusive jurisdiction and venue of these courts. Notwithstanding the foregoing, Vwebtechies UG may bring an action to protect or enforce its intellectual property rights in any applicable jurisdiction.
The information communicated on this Site constitutes an electronic communication. When You communicate with Us through the Site or other forms of electronic media, such as e-mail, You are communicating with Us electronically. You agree that Vwebtechies UG on behalf of itself and others who may be involved with delivering the Services (as applicable), may communicate electronically by e-mail and/or may make communications available to you by posting them on the Site, and that such communications, as well as notices, disclosures, agreements and other communications that We provide to You electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by Us.
Notices and communications to Vwebtechies UG must be sent to the applicable address given in these Terms or to [email protected]
If the user is in a whirlpool of questions regarding the Terms & Conditions of Vwebtechies UG website, he/she can email user enquiry to: [email protected]
vwebtechies is an independent IT Support company providing assistance worldwide . This is to notify that does not possess any association or agreement related to the brands mentioned herein. Any use of third party brand names, trademarks, products and services is only for referential purpose we are a separate entity providing online IT Support for the top brands in computer software industry.